Absolutely terrible customers service… Absolutely terrible customers service in the Plymouth store, no one wanted to help you and when they did they were not helpful at all. The women who served me had her EarPods in acting like she didn’t want to be there and was also shaking her head at customers and being very rude! For a hind end company you would expect decent employees but there all rude. Avoid this shop!!!

Hugo Boss - sorry just used the word boss in the title Hugo Boss, the same Hugo Boss that think the own the legal rights to the word "Boss" and supported he Nazis in the second world war, even supplying their uniforms. I bought a wallet so you can't get this review removed by TP as I have had a genuine buying experience in coherence with their user guidelines. I have also sent your review link to a few hundred ppl to share their thoughts on you ripping off small business that have nothing to do with infringing your trademark by simply using the word boss. What a scummy company you are!

Horrible experience Horrible experience with online shop. Live chat is totally useless, customer service just keeps on ignoring me, either you get a generic reply to wait or no reply at all. They received my returned order a month ago, still no refund, no reply. The reason for return - poor fabric quality. Will not shop there anymore.

I brought 4 tracksuits for a total of… I brought 4 tracksuits for a total of £800 pounds and every single one of them had faults after only 3 washes on the right temperature...these hugo boss clothes are absolutely cheap and I wouldn't recommend anyone buying these cheap material clothes as it feels more like a 20 pound tracksuit for a hole lot of money...I would never buy anything ever again from hugo boss as its overrated and its nothing special and if i could give no stars and beyond I would.

Good luck returning anything at all I've been trying to return a Christmas sweater since the new year. Every time I call them and ask for a simple return label, they say our team will email it to you within 5-7 business days. They give me the same run-around and say we're on it without ever doing anything and I think the people you talk to on the phone know about it and they just answer the next call and say give us a week to each customer without actually doing anything. With Amazon, you'll get a return label by the time you get off the phone. I can't see how a company as big as HB is this inefficient but obviously they are, so I won't ever purchase a product from them again.