Been buying many boss items over the… Been buying many boss items over the years for my son & haven’t had any trouble, but bought a pair of headlow boss shorts from jd and my son has literally worn them 8 hours & they’ve gone bobbly even though it’s cotton, I haven’t even washed them . Not happy at all I probably won’t be purchasing boss items again as the material is not what it use to be . I’ve put in a complaint to jd so waiting on the pathetic reply

I went into your store on Ingram Street… I went into your store on Ingram Street in the centre of Glasgow. I was threatened by a member of staff who behaved in a disgusting manner. He glared at me, trying to intimidate me and generally behaving in a threatening nasty manner. When I took my purchase to the till he raged and fumed as he put my purchase in the bag then thrust the bag at me in a threatening and angry manner. I tried to show him I was not intimidated by him or his terrible behaviour. I have been in the shop since then and he follows me around the store trying to get other members of staff to behave in an angry and threatening manner. I find it unbelievable that such an individual works in your store. Awful customer service bordering on bullying the customer. The worst service I have ever experienced. i will not be buying anymore Hugo Boss merchandise. Disgusting customer service.

Hugo Boss Oxford Hugo Boss Oxford. I want to make a special thank you to the assistant manager of the store she was so amazingly helpful to me and my nephew. Boss are in my opinion the best quality designer jeans on the market the cashmere touch are a must. Thank you for your amazing service and for going the extra mile.

I bought a brown leather belt with a… I bought a brown leather belt with a chrome-plated buckle. The Italian-leather belt itself is very good. The buckle, however, is awful. After a year or so, the chrome was wearing off. Before long, enough of the copper under-plating was exposed to leave a dark mark on the leather. Because I reported outside the six-month guarantee period, Boss did not want to know, Shabby. I could have bought a better belt down the market for £15.00

Really phucked up online customer service Do not use hugo boss online for anything! Worst customer service anywhere. They lie constantly and you never get a straight answer. I've made this mistake twice...even when you pay for expedited delivery, it doesn't reach you as promised. Don't waste your tone or money with these grifters‼️