Be careful, SCAM company Be careful! SCAM company. I never received my products (they told me it was lost in the post). After many phone calls and emails with different people as nobody takes ownership I have still not received my refund. Making up excuses “your email doesn’t work”, we can’t refund your credit card”, the list is long. I have reported them and will go to court unless I receive my refund.

Refused me £60 credit - order IOC-42018078 Refused me £60 credit. I applied for all my credit reports and, as expected, I haven't missed a payment, been overdrawn or had any financial issue in 30 years. Own my own home (several) outright, money in the bank (wanted to get 20% off) and showing 98% perfect credit (52% is the UK average). They won't explain why they don't want me. "Don't know" is the reply. Helpful. Thanks. I won't use them again as I'm offended.

very unhappy customer very unhappy customer. Returned the product and it has been like 2 months and have not git my money back. They are quick with replying but i do not think they are going refund back. Wish I could give them zero star. To all those reading the review, refrain from buying from this website. They are more like a fraud.

Copy-paste responses and zero customer care Horrible customer support. It's like talking to robots, they do not bother to read what you write (or don't have the intellectual capacity to understand it). Their return process is horrendous and god forbid they accidentally send you the wrong item, because (unlike good companies that will then take it on themselves to make it right) they make you send the item back before you can even dream of getting a refund (let alone the correct item which, spoiler alert, they don't send you automatically). Please avoid them at all costs!

Very good company I am extremely pleased with this company, my orders arrive very fast. The styles are stunning. My telephone query was quickly and efficiently answered and my refund given. Absolutely no negatives.