So far from bad! I'm seriously confused about all the bad reviews here. I've been shopping here for years and sometimes maybe an item doesnt fit, but this happens in every store. Everytime i send something back, I get the money back on my account within a month. Coulnd't possibly give this place a bad review...

Not Good Anymore ! I frequently order from Bonprix. 2 years ago the quality was super. But now its like wish or shein. I am very disappointed recently. Also their delivery cost is too high.

Ordered a Christmas present & have… Ordered a Christmas present & have continuously been told it's coming but delayed. Everytime I called I was told its being dispatched tomorrow, but all the tomorrows came & went. Now ice been sent an email telling me its out of stock even though they had plenty of stock when I ordered. Absolute waste of time dealing with these luckily I knew this would happen so I ordered an alternative from Costco.

Be careful, SCAM company Be careful! SCAM company. I never received my products (they told me it was lost in the post). After many phone calls and emails with different people as nobody takes ownership I have still not received my refund. Making up excuses “your email doesn’t work”, we can’t refund your credit card”, the list is long. I have reported them and will go to court unless I receive my refund.

Very good company I am extremely pleased with this company, my orders arrive very fast. The styles are stunning. My telephone query was quickly and efficiently answered and my refund given. Absolutely no negatives.