They do not deserve one star.They… They do not deserve one star.They delivered to the wrong address a half a mile from where I live.the neighbour returned the parcel when the courier returned. Then i recived an email to say i had received my order along with a photo of my neighbours porch at her address. Trying to get them to understand it is there fault and bad customer service is beyond belief. They have my money and i have a photo of my neighbors porch.

Not Good Anymore ! I frequently order from Bonprix. 2 years ago the quality was super. But now its like wish or shein. I am very disappointed recently. Also their delivery cost is too high.

Absolutely horrible!!! Absolutely horrible!!! I ordered a dress through this site. It arrived quickly but was of a very poor quality. The dress was oversized, but the zipper did not even work to zip it up. I completed the return form, requested the return online, and shipped it back through the logistics carrier at the shop bonprix suggested. However, 14 days later I was still not refunded. I have now had three conversations with customer service and have still not been refunded, although they keep assuring me that I will be refunded 'tomorrow', every single time! I would never suggest ordering anything through this website.

So far from bad! I'm seriously confused about all the bad reviews here. I've been shopping here for years and sometimes maybe an item doesnt fit, but this happens in every store. Everytime i send something back, I get the money back on my account within a month. Coulnd't possibly give this place a bad review...

bonprix thru my eyes At first thought this was just going to be another 'larger lady mag ' styled for the older generation! !! well they proved me wrong. Now I shop regularly rather than when I 'have too' great choices great prices. Only downside is sizing isn't always same throughout the range.