They do not deserve one star.They… They do not deserve one star.They delivered to the wrong address a half a mile from where I live.the neighbour returned the parcel when the courier returned. Then i recived an email to say i had received my order along with a photo of my neighbours porch at her address. Trying to get them to understand it is there fault and bad customer service is beyond belief. They have my money and i have a photo of my neighbors porch.

Ordered a Christmas present & have… Ordered a Christmas present & have continuously been told it's coming but delayed. Everytime I called I was told its being dispatched tomorrow, but all the tomorrows came & went. Now ice been sent an email telling me its out of stock even though they had plenty of stock when I ordered. Absolute waste of time dealing with these luckily I knew this would happen so I ordered an alternative from Costco.

A lovely selection of clothes A lovely selection of clothes. I can always find something i love. If i had one issue it would be that the clothes are usually quite a small fitting, especially the jeans so i usually have to order the next size up but it's not a big issue. Good value for money.

Delivery problems I like some of their cloths as they have a lot of stuff made of cotton,but their delivery service is disgusting. I placed my first order, received part of it, the rest went awol. It's one month now since I ordered it . When I track the order - it's always next day delivery. When I complained about it - they started 'investigation' which is still not finished. It sounds like they are investigating murder. Ridiculous. Luckily I decided not to pay until I receive it. I am cancelling the order and closing my account.

Refused me £60 credit - order IOC-42018078 Refused me £60 credit. I applied for all my credit reports and, as expected, I haven't missed a payment, been overdrawn or had any financial issue in 30 years. Own my own home (several) outright, money in the bank (wanted to get 20% off) and showing 98% perfect credit (52% is the UK average). They won't explain why they don't want me. "Don't know" is the reply. Helpful. Thanks. I won't use them again as I'm offended.