Poor customer service Called and asked for more information on the product (systema challenge kit) on if it was new or used, what all was included, what year the model was, if it was parted out or returned, etc etc. All I got back from the unenthusiastic phone assistant was "Externals only" which I could clearly read for myself as that was on the website. New ownership same low expectations!

5- 5,000 round bags of bbs Everything showed up correctly and looks nice.Have not used any bbs yet but they look nice. Did not receive shipping updates or tracking info, but contacted CS and they were Able to resolve issue. Thank you all, please keep doing sales and coupon code, it means a lot to Your customers.

Great Company Now that the conversion is complete - I am very happy with the timing and speed of Air Splat. They've added more shipping options, and are very prompt on their delivery. I've had an account with Airsplat for several years now, and was ancy with the change of ownership and how it would effect my account. So far I am very happy with the changes.

I bought a boneyard gun and the gun … I bought a boneyard gun and the gun came in great shape!! I was pleasantly surprised at how nice the gun was! Sure the gun had a few missing parts and things wrong with it, but those problems were listed in the description. Shipping was a little slow, I had zero communication as far as shipping/tracking info - I had to call to get the information. 4 stars because I had to call to figure out where my package was, if it even shipped, and get a tracking number.

fantastic company to work with i've purchased from airsplat several times. their product descriptions match exactly what i've received. shipping and delivery are excellent. they're definitely my first go to when i need to research and purchase airsoft supplies. i highly recommend their site.