Their sale prices were outstanding, some items didnt ship though Their sale prices were outstanding! My order shipped pretty quick considering how busy they were, but the shipment notification was delayed a few days. Some items in my order were canceled because they were out of stock.

AirSplat changed my order I ordered an NcStar Precision Bipod from AirSplat. I paid for an NcStar Bipod from AirSplat and AirSplat sent me confirmation they had shipped an NcStar Bipod. I received (very late shipping) a cheapo UTG bipod that will not fit my AR15. I have been trying to contact them for two weeks. I just purchased the CORRECT bipod from OpticsPlanet. I should have checked the internet, there are hundreds of bad reviews for AirSplat. I will never buy from this bad company again.

If i'm being honest... If i'm being honest, Airsplat is historically not a very transparent retailer. It's hard to get tracking info without calling several times, they ship partial orders without notifying you of missing items you were able to successfully put in your cart, etc. Not a great business model for longevity. Customer service is either really professional and helpful or just totally useless, no degree in between. I typically only order here when there is a ridiculous sale happening (like Thunder B Player packs for $7.50...) Shipping is also crazy expensive but I think that's becoming true across all retailers. My advice, if they have something no one else has, awesome. If not, shop around for quality of service and ease of customer support.

Difficult to communicate with. Order placed Jan 3 paying for expedited shipping. Credit card charged that day. Order listed as "processing" for over 7 days. Repeated attempts to reach customers service met dead line. Calls answered by message then transferred to line with no answer. Only received action after I contacted Amazon requesting status of order.

Sent me a completely different item rather than the one I ordered. Never responded to my email I sent regarding my order Ordered a GHK G5 hop up unit to replace my broken hop up. Gas Guns+ Plastic parts = it breaks over time. It happens. Although the item arrived in the mailbox in a timely manner, I received a hop up unit for an entirely different platform. I sent an email regarding the issue with the order and I never got a response back. Do yourself a Favor and order Airsoft items from reputable sites such as evike.com (even ehobby is better than ordering from Airsplat). I ordered from Airsplat since it was the only closest online retailer to me that carried the item as I needed the item in a hurry. I was willing to take the risk by not listening to others who had awful experiences with Airsplat. And this happened. Do yourself a favor and order somewhere else. It's not worth the risk and headache.