Tyler the super hero!! First off, I would like to state that my order started off a complete and utter dropping of the ball several times mess. Seriously, I had gone from irritated, total anger then sullen acceptance. In comes Tyler! He never over promised to get me off his back, accepted every call and email in stride even when I was super angry and got me answers. Even if it wasn’t immediately, they were had in short order. I was truly ready to hang my hat up throw it in and would of if not for him. I wish I could give 20 stars how he went above and beyond. You truly have an impressive employee! Very professional and hands on. Tyler definitely deserves a raise and promotion! Or at least teaching his leadership and customer service skills to others on your team!! Great job Tyler for saving me and making a super bad situation 100% better!!

Excellent Service Hollywood Memorabilia is highly recommended because they truly stand behind their merchandise. When I had a small issue with something I had purchased, Cristin helped me, and she was really great! She was very responsive, followed-up promptly, and was very professional, courteous, and helpful. I certainly plan to use them again, and will ask for Cristin to help me on future purchases.

Very impressed I had erroneously given the wrong delivery address on my order. Sarah promptly addressed the problem and got it changed. Very courteous, professional and detailed. I am impressed with her diligence.

Got a Dead Man's Autograph somehow ! Sent an autographed picture of a band, saying it was from 1995, when one of the members who autographed the picture passed away in 1990. Still haven't heard back from my email requesting a response, nor can I find a phone number on the site. Also the holographic code sticker thing they put on doesn't work with the COA company. Very shady, stay away from this company

I had issues with getting my item… I had issues with getting my item cleared from customs. Sent a mail and Matthew replied me almost instantly with the correct info I needed. He’s been super helpful in this progress and I thank him a lot for it!