I was worried about ordering something… I was worried about ordering something internationally so soon before Christmas but Doreen made the experience so easy. She was super attentive and put in a word in to the warehouse to ship out a day early. I really appreciate how helpful she was and she kept me updated with shipping and delivery time. If I ever have an issue when ordering from here again I hope I get Doreen again!!

I had issues with getting my item… I had issues with getting my item cleared from customs. Sent a mail and Matthew replied me almost instantly with the correct info I needed. He’s been super helpful in this progress and I thank him a lot for it!

Tyler the super hero!! First off, I would like to state that my order started off a complete and utter dropping of the ball several times mess. Seriously, I had gone from irritated, total anger then sullen acceptance. In comes Tyler! He never over promised to get me off his back, accepted every call and email in stride even when I was super angry and got me answers. Even if it wasn’t immediately, they were had in short order. I was truly ready to hang my hat up throw it in and would of if not for him. I wish I could give 20 stars how he went above and beyond. You truly have an impressive employee! Very professional and hands on. Tyler definitely deserves a raise and promotion! Or at least teaching his leadership and customer service skills to others on your team!! Great job Tyler for saving me and making a super bad situation 100% better!!

Got a Dead Man's Autograph somehow ! Sent an autographed picture of a band, saying it was from 1995, when one of the members who autographed the picture passed away in 1990. Still haven't heard back from my email requesting a response, nor can I find a phone number on the site. Also the holographic code sticker thing they put on doesn't work with the COA company. Very shady, stay away from this company

Very impressed I had erroneously given the wrong delivery address on my order. Sarah promptly addressed the problem and got it changed. Very courteous, professional and detailed. I am impressed with her diligence.