Transport Driver While I have never visited Family RV, they will be a company I keep in mind for future purchased. As I was heading south to Talladega, I ran across their transport driver. The day was windy and challenging. He told me about Family RV and seemed truly proud to be a part of the business. Before leaving he prayed for safety over my trip. As I now am driving south, he and his words continue to somehow give me comfort with this trip. It is refreshing in this day and age to find someone is proud of their workplace and proud to be a Christian. Keep up the good work and good hiring practices Family RV.

Find another dealership. Trust me! Dealership displays poor management and a take your money and run mentality. Horrible customer service. No Follow up after the purchase. The associate that delivered the RV arrived 2 hours before the scheduled delivery time. I needed a 20ft hose which I had to purchase at the local rv service center in town which cost me 60 dollars plus he locked the RV Key in the RV and had to enter the RV by crawling through the storage compartment in the bunk house. Fridge didn’t work..trying to get that fixed has been a nightmare even with a warranty. Dealership needs to stand behind the product better. Absolutely awful experience. Will never go back

Stay away! Service dept. and ownership wasn't honest with me. Sales folks were amazing. When the brake switch was installed by their service team, they damaged my truck. During the installation my cruise control, back-up camera, dashboard lights, and stereo system quit working. The Family RV service dept. told me that if I took it to Toyota Cert. Service and paid for a diagnosis, they would pay for the damage they did. I attained the diagnosis, gave it to the service dept. at Family RV, and they began the backpedaling. It has now been three months since the diagnosis, and they still haven't paid for the damage they did. I am out $2,800 because of them, and their owner won't return my emails. Stay away from this shady company!!!!

New Customer for Life!!!!! We have been looking for a toy hauler for months. After being disappointed more than once with other dealers, I can’t even begin to describe how great our experience with Family RV was. Rodney Rodgers took the time and had patience for all the questions we asked. We knew exactly what we wanted and had to have and they sure did deliver. He was a perfect salesman for us. The unit we bought was used but Grant and Rodney spent well over an hour and a half going over every inch of the unit to make sure we knew and understood the features and operations before we left. They have definitely earned a customer for life with us. Jason & Mindy Patterson

I received great sales and service at… I received great sales and service at Family RV. Grant made us whit I think was a good deal on a new trailer and worked with us at delivery time to make sure all questions were answered and we were completely familiar with the new rv and how to operate it. We have bought 5 TVs from this dealership over the years and have always appreciated their honesty and service. Great job guys!!!