Stay away! Service dept. and ownership wasn't honest with me. Sales folks were amazing. When the brake switch was installed by their service team, they damaged my truck. During the installation my cruise control, back-up camera, dashboard lights, and stereo system quit working. The Family RV service dept. told me that if I took it to Toyota Cert. Service and paid for a diagnosis, they would pay for the damage they did. I attained the diagnosis, gave it to the service dept. at Family RV, and they began the backpedaling. It has now been three months since the diagnosis, and they still haven't paid for the damage they did. I am out $2,800 because of them, and their owner won't return my emails. Stay away from this shady company!!!!

semi Happy The sales staff was attentive during the sale. Afterward they became cold and distant. They preach family but don’t live it. A lot of stuff not explained well during walk through. No test done after modification and it cause flooding. I would directed experienced buyers this way but not first timers.

Had the best experience buying our… Had the best experience buying our first RV at Family RV Center. They were so incredibly helpful with all our needs, walked us through the unit before we left to make sure we had an understanding of how everything works and just made us feel that much more excited about our purchase! Proud to be part of the family and so excited to start making memories!!! Thank you Family RV!!

FAMILY RV and Chris are AMAZING!!! Chris did a fabulous job in the sales department making us feel comfortable with the purchase of our new trailer,and showing us all around it. He has gone above and beyond with us and I highly recommend giving him a shot at your next purchase. Family RV is setting the bar high for others to have to try and reach.

Almost KILLED ME, yet I Endure If I could give -5 Stars I would!! I *WISH* I had've read the review below before buying here!! I just bought a 2018 Dutchmen Kodiak (1 of 3 currently in the nation that I could find) and BOY, although the Trailer is just what I imagined, Family RV Center is anything but. Their only saving grace is the salesman, Rodney Rogers; he was kind enough to give me some new sewage hoses, a new water pressure regulator, and other very useful items with a Starter RV Kit and took his time to go over everything with me, nearly thrice!!; everything else is GOD AWFUL. To date, here are the issues they left me with (and this is after them inspecting the Trailer, not once, but TWICE): - No Electric Brakes!! Issue was a *CUT* electric brake wire INSIDE THE TRAILER PLUG (spliced in a new wire, replaced plug) - a tire that was BALD on inside tread, and uneven tread throughout! - *ALL* tires underinflated (lowest was 49/65 PSI!!), and one side of the trailer MORE underinflated than the other!!! - a trailer pumped full of sulfur water in every tank that took nearly 2 weeks to flush out! (was told this was due to another town's water supply) - *ALL* 4 tires **UNDERWEIGHT** Rating for the Trailer's GVWR!!!!!! - a *SPARE* Tire that (while brand new on a brand new rim) was a. TOO BIG FOR THE OTHER TRAILER TIRES (225/70 vs 205/75) b. ON THE WRONG RIM FOR THE TRAILER AXLE AND HUB!!! (rim was 6-lug, trailer is 5-lug!!!) - a missing gas shock on trailer "front" door; door just swings out and hits the trailer!!! - lower dinette drawer mount screws blown out.. drawers useless and to top it all off, the RV Tech installed my Fastway e2 brackets (for my weight distribution hitch) **UPSIDE DOWN** (correct orientation is bolts up for a top-mounted coupler, he installed for bottom-mounted). I had to pull over and fix it myself (Thank God I had my tools!!) in a TX Heatwave!! Nearly passed out!! It stressed my truck out and nearly overheated it!!! I ended up buying all (5!) new tires, while on a road trip, (and a new spare rim!!); cost me $803.95! Besides the note about Rodney, the only other positives I have to add are that they gave me a Military Discount on my purchase, worked with me to hold the trailer because I was deployed at the time and having difficulty getting financing (due to my location, not credit!!!), and when my awning wouldnt retract, the Tech answered an off-duty call and walked me through potential fixes (it was a pinched wire that I zip-tied out of the way). OVERALL, however... Take my advice. Buy from Family RV Center... IF YOU DONT VALUE YOUR OWN LIFE.