Nina Sun
GBMelissa is the best! Melissa is the best service experience I ever have, she provides super fast and helpful assistance around the clock. If she is not an AI robot, she must be a group of agents :). She solved my problems within minutes, I truly appreciated her services!
Richard Ninh
GBThis company is great This company is great. If you don’t want to waist your time calling customer service to claim the warranty just let WARRANTY VALET do it for you. They will try and try to work with customer service until you get warranty parts. Thank you so much Melissa, you are truly a professional. You spent over a month to contact me and helped me through the process until I get my part replacement. Once again, thanks WARRANTY VALET.
CAROL -
GBFast Service, Slow Delivery I had two identical Delta faucets that were in need of repair. Both were dripping to where they could not be stopped. One was also leaking from the handle flooding the countertop and floor. WARRANTY VALET was very prompt, friendly and professional - I give them 5 Stars. The faucet company sent two replacement parts. It fixed one but the one handle was still leaking. They then sent the same exact part after I sent them a pic of what part looked like it was in need of repair. After I reported that, it took forever for it to be delivered. They would have got a 5 Star if they would have just overnighted it after they sent wrong part. Date I first reported issue, December 8, 2023. Date I received last part to fix my issue, January 9, 2024.
Kathy
GBBravo Melissa Clifford! Even though I didn’t directly speak to the support specialist that was helping, I felt like it! She was very attentive and helped me along every step. Customer care and concern is top notch. Thanks Melissa Clifford, you are an asset to the company you work with.
Neil Griffiths
GBExcellent Service!! Excellent Service!!! Melissa was really helpful from start to finish and arranged a replacement pair of adidas BOA golf shoes for me in place of my faulty pair. Melissa dealt with everything and kept me informed throughout the process. Would highly recommend. Thank you!!!