I had the same experience as AF user… I had the same experience as AF user below. 3/25 I placed an order for ammo. And on 4/1 I called a few times to ask different representatives. They first said my order was placed on hold because of quality check. Then I was was transferred like the AF was, and I talked to the lady as well and they said because of the nature of your product we are no longer able to do business with you. What does that even mean? And then the other times I called back in they kept saying we can only ship to the address and billing address on file, I am like cool what is the hold up then? My information is that on the billing and shipping. Please send? *confused*

Unfair business practice Unfair business practice. If you order two items and want to return 1, you must return both. No notice or disclosure of this until you try to return. Classic gotcha policy's. Quality of items like gunsmith tools is Chinese terrible. Soft low quality steel bits snap off. Many other better company's to choose from.

Absolutely the worst Absolutely the worst. I placed an online order, received a confirmation from their CEO assuring me of fast shipping and 3 weeks later, no order. After calling found out I was flagged for a “quality review” and they said they couldn’t reach me by phone so cancelled the order. They had the correct number, but lied about calling, I checked messages and missed call log and nothing. Heads up Midway, we dont place orders online to talk on the PHONE! My payment was good, I got a confirmation, no need for a sketchy call. Their chat rep actually accused me of not providing the correct info, even though he quoted my exact phone number when I asked. Run don’t walk away from this company.

I have purchased over the internet from… I have purchased over the internet from Midway and received orders in three days. I go through customer service and they yank me around. To almost 7 days, what is the difference between the internet and customer service. Through tracking it's still parked in Kansas City. I'm only a hour away.

Great customer service. I had some questions about shipping so I ended up placing my order the old fashioned way, with an operator. The guy who assisted me was very helpful and courteous. He took time to answer all of my questions and didn't make me feel rushed. It's nice when you can talk to a person and a company doesn't just push everything to their website. I will keep buying from Midway.