Fisherman’s gf
GBResolving an issue I got the Bass xl package for my boyfriend and found out later that his sister bought him the same package for the same 3 months. I emailed and asked if something could be done so my bf didn’t receive duplicate packages. Kyle was very helpful/accommodating in resolving our issue!
Cody
GBLove Lucky Tackle Box Love Lucky Tackle Box! Only cancelled because it's now wintertime and my tackle boxes are overflowing. Cancelling could have been easier, but Kyle was great. Will 100% renew as next season comes around
Trevor Guitard
CAHorrible customer service Horrible customer service, Ordered the professional package for both our boys and everytime only 1 package shows up. The response everytime is the problem in the shipping department. Hate to tell you but, the problem seems to be in the management department. Will never use this again and have spread the news in Canada not to use this company.
moe
GBterrible customer service terrible customer service. I tried to cancel subscription multiple times and still get charges can boxes I don't want delivered (in terrible shape). I been trying to get in contact with someone for 2 months now and NOTHING, no way to call, no one responds to email or calls back from the sheet on their website. I'm just about to block them through my card and see if i can get some money back. terrible company
Lynn Stallcup
GBNo Customer Service, no way to cancel, products not as described As a new angler I wanted a way to get new gear and learn how to use it. Got the 1st box, there were multiple duplicate items, no fishing magazine and no instructions for YouTube video access as advertised on the site. Lures received also seem too large for targeted fish. Attempted to reset password with company website and despite several attempts did not receive any password reset link. I used the customer service email to try to reach them to cancel my account but got no response. Called my credit card company and blocked them from charging me and disputed charges for 2nd box since I was unable to reach them to cancel. No phone # available for merchant.