Lucky Tackle is Top Notch! Customer service? -- Amazing!!! Rapid response on a Sunday afternoon- you can't ask for more. Box contents? -- Premium!!! I ordered a three month subscription for a birthday gift earlier in the year and am back for more this Christmas! I didn't even have to think about it. If you know anyone who likes fishing, whether seasoned or just starting, a Lucky Tackle Box gift subscription will be hands down the best gift they get.

Kyle at Lucky Tackle was amazing Kyle at Lucky Tackle was amazing. I contacted them to cancel my husbands subscription because he wasnt able to use the items as fast as he received them. He informed me that we could put a pause on the subscription and automatically start it again in a couple of months. He was very attentive and answered all of my questions with patience and understanding.

Lucky Tackle Box Saving The Day!! I have ordered boxes for co-workers for a few years now. When ordering this year, I made a mistake and selected the monthly subscription. I did not realize my mistake until I got an email my monthly box was shipping. I emailed and Kyle responded very promptly returned my email. He fixed my subscription and resolved the issue within minutes!! Christmas is stressful enough without me making it hard. Lucky Tackle Box (and Kyle) really care about customer service, and I am beyond thankful for them making my experience so easy!!

Excellent customer service quick to respond. Have been dealing with Kyle M. about my recent request to cancel my subscription. Over the course of the last few days he has been very helpful and quick to respond to my request for help. I feel like the desire to retain me as a customer was top priority for him. Gave me options and assured me that the IT department was working to fix the issues I was having. I am hopeful that the issues I was having will be resolved and I will remain a customer.

Horrible customer service Horrible customer service, Ordered the professional package for both our boys and everytime only 1 package shows up. The response everytime is the problem in the shipping department. Hate to tell you but, the problem seems to be in the management department. Will never use this again and have spread the news in Canada not to use this company.