Kyle at Lucky Tackle was amazing Kyle at Lucky Tackle was amazing. I contacted them to cancel my husbands subscription because he wasnt able to use the items as fast as he received them. He informed me that we could put a pause on the subscription and automatically start it again in a couple of months. He was very attentive and answered all of my questions with patience and understanding.

Excellent customer service quick to respond. Have been dealing with Kyle M. about my recent request to cancel my subscription. Over the course of the last few days he has been very helpful and quick to respond to my request for help. I feel like the desire to retain me as a customer was top priority for him. Gave me options and assured me that the IT department was working to fix the issues I was having. I am hopeful that the issues I was having will be resolved and I will remain a customer.

Bad experience Place an order and was supposed to ship within 7 days. Been a month now, haven't re ieved anything, can't track it cause my lo gin information isn't working and try to send password reset and that's not working. Messenger them and nothing, emailed and nothing. It's a joke company.

Love Lucky Tackle Box Love Lucky Tackle Box! Only cancelled because it's now wintertime and my tackle boxes are overflowing. Cancelling could have been easier, but Kyle was great. Will 100% renew as next season comes around

Resolving an issue I got the Bass xl package for my boyfriend and found out later that his sister bought him the same package for the same 3 months. I emailed and asked if something could be done so my bf didn’t receive duplicate packages. Kyle was very helpful/accommodating in resolving our issue!