Horrible customer service Horrible customer service, Ordered the professional package for both our boys and everytime only 1 package shows up. The response everytime is the problem in the shipping department. Hate to tell you but, the problem seems to be in the management department. Will never use this again and have spread the news in Canada not to use this company.

Lucky Tackle is Top Notch! Customer service? -- Amazing!!! Rapid response on a Sunday afternoon- you can't ask for more. Box contents? -- Premium!!! I ordered a three month subscription for a birthday gift earlier in the year and am back for more this Christmas! I didn't even have to think about it. If you know anyone who likes fishing, whether seasoned or just starting, a Lucky Tackle Box gift subscription will be hands down the best gift they get.

98% awesome! 98% awesome!! We loved the whole LTB experience but no longer makes sense for us maintain the account. It was a reoccurring gift to my son and he has tons of tackle and a job now. :) Bit of a miscommunication in the cancellation process but it was quickly resolved with a few email exchanges. It's a damn cool business model. :)

Great customer service There was some confusion with my order and I ended up subscribing twice. Customer service was really great and not only fixed the problem, but gave me a refund. My son loves his Lucky Tackle Box, definitely his favorite Christmas gift.

Resolving an issue I got the Bass xl package for my boyfriend and found out later that his sister bought him the same package for the same 3 months. I emailed and asked if something could be done so my bf didn’t receive duplicate packages. Kyle was very helpful/accommodating in resolving our issue!