Adam
GBThey made things right. The initial attention to detail was underwhelming when creating the proof particularly given that I provided the completed artwork. It is important to review closely the proofs they send to you before going to production. However, they were always very quick to correct and return the artwork and in the end the products I ordered looked amazing and I couldn't have been happier with the end results. And that is what matters. I expect to order from them again. Thank you FineAwards!
Molly Light
GBCustomer service was great...product arrived broken The follow up from the design staff was fantastic, but the issue was that multiple products arrived broken. Not sure if the packaging is insufficient to keep it from breaking, or the styles I picked were too fragile.
Never Again Customer
GBThis was the worst experience I've ever had with online order If there was an option for zero stars, I'd choose that. From start to finish, I had a horrible experience.
Forever Customer
GBGreat customer service I purchased the etched glass table plaque...I thought the etching would have done color to it...i was not happy because you could barely read the writing. On the other hand customer service was good
Jorge Castillo
GBLast minute charges I didn't like that after charging my credit card for the award to be sent to production, I had to later be charged an art conversion fee for transforming a logo into a specific format. If I had known you were going to charge for that, I would have bought a more expensive award.