Mark van der Pol
GBEclectic collection of tools and… Eclectic collection of tools and products that may just be the one thing to manage a project or gnarly job! Recently I was getting one of those (cobalt drill bits) and pressed an up-sell offer button thinking I would get to see the details - alas, no, it promptly added it to my order, which I didn’t want as I still had plenty of that product at my shop. I contacted support and they agreed to cancel and refund that portion of the order. So cool products and excellent support.
Graham
AUsquare drills I ordered the square drills and as another reviewer pointed out, they don't work without an adapter which Sanrico don't sell even though they use one on their promo video. Sanrico have now offered me a refund of the drill bits, which was kind of them. I would like to see them offer the missing adapter on their website, so that whole solutions can be bought.
Bill Kerekesh
GBJust bought some router bits from… Just bought some router bits from Sanrico and I am quite impressed with their customer service. They obviously put the customer first. I received my tools in just under a week exceeding their timeline for delivery. I’m quite satisfied with the tools that I bought. I will definitely do business with them again (they have some very cool tools).
D.P. Derouen
GBWilling and able to assist Willing and able to assist, no questions asked!
Hans Pokorra
AUHappy Customer In the past I have ordered various items from Sanrico without any problems. My last order for a Profile Tool got somehow lost in transit. I contacted the Customer Service Department about it how got things sorted out and rectified very quickly for me. For that reason, I give them full marks. Well done.