Silhouette Glasses I ordered Silhouette Biscayne Bay glasses. They are genuine Silhouette and arrived in a few days. No problems

Order arrived late Order arrived late. I ordered the item Thursday night, I requested for next day shipping and per UPS, since company used Next Day SAVER instead of Next Day, I had to wait for next business day for my package to arrive, which was Monday, and it has been sitting on my front door for several days since I went out of town. Plus color doesnt match with the description. Description says gold / brown but instead of brown, it is more of reddish - pink color.

No glasses and lost approx. $500 No glasses and lost approx. $500 ($497). Placed my order before the end of 2023 using my leftover FSA balance. After multile inquires, finally told they do not have the frames and the manufacturer does not have them. The order was cancled, but as it is now 2024, I cannot use the FSA balance.

First time purchasing from this website I was honestly skeptical when I first ordered because of some of the reviews people left but I took a chance anyway because they were one of the only ones carrying the frames I wanted and offered the thinner lens. I purchased a pair of Nike frames with the high index lenses because one of my eyes has really poor sight and I didn’t want thick lenses. I got exactly what I wanted/needed and I’m so happy with my order. Growing up I always wore heavy glasses that hurt and these are the lightest glasses I’ve ever owned. Designer optics did such a wonderful job with these frames I forget they are even on my face haha. I usually don’t leave reviews but I felt like it was necessary to tell others I had a really great experience with them and the entire process (order processing/ delivery) took about two weeks. Will order from them again in the future!

I placed my order on a Wednesday and… I placed my order on a Wednesday and paid the extra postage for 2-day UPS delivery. Didn’t receive them until Tuesday the following week. Called customer service and they credited the extra postage fee. Sunglasses showed up and are very nice quality. Overall experience is great from the virtual try-on to ease in ordering. Will definitely buy from them again.