Not only was I not informed when my… Not only was I not informed when my order shipped, but now I understand from the return form/process that I will be charged a 20% restocking fee for ordering 3 or more pairs of glasses. I actually called DO and asked if doing this was acceptable/common. The employee said yes and did not mention any restocking fee. I am very unhappy, since I ordered almost $1000 of eyeglass frames. Also, the order took a long time. I ordered on August 21st, and I did not receive my order until September 30th.

This is my third pair of Designer… This is my third pair of Designer shades that I've used the frames for my prescription glasses with transition. I love them all. Love the discount prices even more. Prompt no hassle ordering and delivery. My go to for glasses. Thanks Designer Optics, I'm spreading the word too.

Definitely a contender for value Designer Specs! Everything great except for the free shipping was just a little too long. Otherwise very happy for the product and overall process. Would purchase again, especially if they have sales/discounts etc!

Horrible Experience - do not use! My shipment never arrived even though UPS said they delivered it. After contacting UPS, they advised me that the sender would have to file a claim since they initiated the shipment. The company then refused to reach out to UPS to file a claim because I did not purchase the $18 shipment protection.

Shady Buisness, Buy Elsewhere Not only did it take ages for the delivery to get here, but I wrote to return since the glasses they sent me were too large. I then inspected them again since I’ve had no response to try to like them- and upon further infection the glasses are not fully in the frames. They have been tried on and they put back into the case as I wrote to them that moment. Designer Optics knowingly sent broken glasses, and are not responding to emails. Extremely frustrating and sad I have to result to trust pilot to let people know this business is extremely shady. If someone wants to make this right my order number is #SY637231 - now let’s do the damn thang.