Boots Opticians Beckenham Great Team I went to Boots Opticians Beckenham and that is a great team. I have been seen in a minute. They did an eye test very professionally and got a GP referral. The lady who showed me the frames was really patient and kind. They checked all my old frames and lenses if any would be still useful. I ordered two pairs of glasses and one was half-price. Overall great experience, five star!

Appalling customer service This was the first time I had a rye test at Boots Opticians and it was absolutely an appalling experience. I visited Boots Opticians at Shouthside shopping centre at Wandsworth. I felt it was like a factory going and being rushed throughout separate stages. They make you feel that you’re expecting to buy glasses after you’re done and most importantly they don’t give your eye prescription, which you’ve just paid for. Instead, you’d need to phone, email, and phone again for them to send it to you. Not impressed!

"The level of Customer Service and care… "The level of Customer Service and care from Jamal and his team at Boots Opticians Hammersmith has the perfect balance of friendly and professional. The Manager spent a lot of time with me getting my contact lens presciption the best it possibly can be. The regular staff all remember me when i come in for enquieries such as ordering an extra set of contact lenses. Minor repairs to glasses are completed quickly and to the best they can be. Good advice for choosing frames etc."

I recently needed an eyesight test and… I recently needed an eyesight test and new glasses at Boots Opticians, Romsey, Hants. (2.4.24 - 13.4.24) and was greatly helped by Sara, Beth and Charlie who gave excellent service and effective guidance of products available. They each went out of their way to ensure I had all the information needed to make effective choices. They took time to share their particular expertise with me which I definitely appreciated - this made for a fautless experience where I received high level, efffective customer service. Well done everyone - you are all a credit to Boots Opticians, Romsey.

Perfect Standard Commendably thorough testing and service from Opthalmic Director Kishan and Manager Nikhita at the Woking store today. All undertaken in a professional, efficient and friendly manner. Both individuals are exemplary role models for Boots Opticians and set a perfect standard to be followed.