Customer Service I have purchased a number of glasses from Handforth Dean, Wilmslow store. I had a problem with my new frames and Daniel and Dale spent time in trying to correct the frames so that my nose was no longer being rubbed. If the problem persists I am to return in a week to choose another frame.

Excellent treatment all round. The staff were very friendly and helpful. The optician was very thorough with my examination and kept me informed all the way through the various tests.

My eye test experience Very friendly staff made me feel at ease chatting to staff I had things in common great selection of glasses at good prices I always go to boots

I recently needed an eyesight test and… I recently needed an eyesight test and new glasses at Boots Opticians, Romsey, Hants. (2.4.24 - 13.4.24) and was greatly helped by Sara, Beth and Charlie who gave excellent service and effective guidance of products available. They each went out of their way to ensure I had all the information needed to make effective choices. They took time to share their particular expertise with me which I definitely appreciated - this made for a fautless experience where I received high level, efffective customer service. Well done everyone - you are all a credit to Boots Opticians, Romsey.

Dissappointing service today from… Dissappointing service today from instore staff.. While seeing to another customer the assistant yelled across the shop and asked me what I wanted which I found quite embarrassing and after starting to explain I was then cut off mid sentence and told to make an appointment. I was tested at boots just over a month ago for long and short distance I opted for two pairs of long distance at a cost of £380 and was trying to order a pair of short distance glasses today but after that embarrassing episode it'll be bye bye boots opticians hello Specsavers from me.