Phenomenal professionals who helped me… Phenomenal professionals who helped me get a beautiful pair of glasses. There was some difficulty initially with the lab, but it was resolved by the best help a customer could hope for: Blaire McCullough, Regional Manager. Wow! Blaire is a Godsend who genuinely cares about Target's customers. Superior in every way!! All in all, Target will work with you and give you the quality experience you expect. Deeply admire and appreciate Target's excellent, efficient Regional Manager Blaire McCullough. Above and beyond!! 5-STARS!!

I ordered a pair of prescription GREAT JOB TARGET OPTICAL ONLINE!!Ray… I ordered a pair of prescription Ray Ban sunglasses online. They did a fantastic job. I’m absolutely satisfied and highly recommend them.

Horrible customer service I ordered my glasses in February of 2024 I never got a call saying they were ready to be picked up . so after less than two weeks I called and yes they were ready so I picked them up . Well after I had them less than a week I noticed two stitches on them and the coating looked lime it was peeling off. So I brought my glasses back and asked if they could do over yes I was told so I agreed . That was almost three weeks ago come monday I called a few times kept getting they are not back yet . This pasted Friday I called again a woman told me they received them back and the problem had not be fixed that was April 9 . I asked why didn't I ever get a call back to let me know what's going on I am very very disappointed in the customer service I plan on calling again and want to speak to the manager horrible communication😡

Terrible customer service Terrible customer service. They don’t acknowledge customer’s when they come in store even when I was the only customer. Ran my insurance informations without a purchase. This prevented me from getting eye glasses from another store. When I ask them about this they said it was self explanatory, I should’ve known. Bad practices assume customers know their policies.

SHIPPED FROM CHINA, ZERO COMMUNICATION, NO ITEM RECIEVED ZERO COMMUNICATION. GLASSES SENT TO WRONG STATE . NEVER RECIEVED RAYBAN META GLASSES. WAITED A MONTH. SHIPPED FROM CHINA