Decent show for restaurant kitchen… Decent show for restaurant kitchen floors, problem is the shoe laces go past my knees that long I called to say why did they send boot laces? That’s the only laces we have, I said really I have to triple tie them..said they would send shorter ones never did. Crappy customer service we will advice production,boohoo

I bought a pair of Quest boots from… I bought a pair of Quest boots from Kuru about two years ago. The stitching on the uppers failed about the third time I wore them. The company sent me new pair under the warranty and told me to keep the first pair. I repaired the stitching myself an saved the second pair for later use. Eventually after about 6 months the stitching in the first pair failed completely although there was no discernible wear to the soles. I started wearing the second pair and within about 6 months or so the stitching started to fail again eventually completely. These boots were not inexpensive but they are of extremely poor quality. Camilla at Kuru could do nothing to make this right. I have a pair of American made hiking boots that I have had for twenty years . The soles are badly worn but not a single stitch has failed. These, unfortunately are of cheap Chinese construction.

Very disappointing and exhausting experience!! I am in Australia In ordered 2 pairs of shoes a pair of sandals and a pair of socks I waited and waited and kept emailing no replies eventually get my package delivered notification look all around house nothing go to post box there is a small box containing sunglasses? Then took 10 days of emails before anyone responded I asked to reorder only to be told there are no shoes?? Then said I could keep the sunglasses and receive a 40% refund or return the item for a full refund! Customer service is appalling and exhausting! So can’t review the actual shoes only the company. I don’t see why I have to send a pair of sunglasses back to get my refund none of this is my fault I won’t be paying postage. And they locked my account so I couldn’t access for proof of order

Incorrect shipping policy and long waits for service I ordered a pair of sandals with expedited shipping, and 3 days later, checked the order and it hadn't shipped. I tried online chat and it was not working. So after a 30 minute hold on the phone, i spoke to a customer service rep who told me that the shoes are not going to be shipped expedited because of some issue with the warehouse or location. Why I had to call to find this out is unacceptable service for the year 2024, for shoes that cost $150+. I cancelled the order altogether since the shoes wont arrive in time for my trip, and I will have to seek out a different brand. The rep I spoke to was nice, but the organization itself needs a lot of work.

Best Footwear Ever!! Dear Kuru Footwear, I have been wearing Kuru shoes for a year. Your shoes have provided the greatest support and comfort of any shoe I have worn! The Kinetic Kuru shoes have literally changed my life for good!! I wear my Kinetic Kuru shoes every day, except to church. They support the arches of my feet, knees and lower back. I tell many friends and family about Kuru Footwear! Kudos!! Keep up the good work! —Robyn K.