Scammers - do not buy anything from this company! Ordered a sofa in March for my brother who is in a care home and has dementia. Delivery was promised for 2 weeks but after 6 weeks the company still couldn’t give me a delivery date so I cancelled the order. I was promised a refund but nearly 2 months later and after countless phone calls and emails he still hasn’t had his money back. I’ve now commenced legal action against Homecarechairs to get him his refund. Dealing with the company is a nightmare - they simply ignore emails and phone calls. On the rare occasion I have managed to speak to someone, they promise a refund but nothing ever happens. Seriously do not use this company!

Would highly recommend High quality, comfortable chair which assists frail elderly person to move more easily from sit to stand. Good range of design options on sizing and also on being able to select pressure relief cushion , which is quite firm. Also possible to buy a spare cushion which is useful. Delivered within the expected three week timeframe although we had to prompt for the actual delivery date. Delivery driver was very helpful and also phoned an hour prior to arrival.

Good Customer service lacking The chair looks good and seems comfortable. However, I believe their customer service could be a lot better. An email was ignored, call-back didn't happen and kept holding on too long when I rang. In my delivery instructions I asked for driver to ring me approx. 1 hour away so I could be at the nursing home when it arrived. Having received bad customer service I suspected this wouldn't happen so I went over and waited and yes I was right the driver didn't ring me. I detected a bit of an 'attitude' from them in my dealings. At no point did I feel like a valued customer.

Fit for purpose, pleasant to look at I bought a no-frills fireside chair covered in chenille to help my recovery from a hip replacement. It was safely delivered within the specified time. In terms of its orthopaedic purpose it works well, and it is pleasant enough to look at. I just wish I'd spent a bit more and had a softer covering. Also I went for the petite size, which feels about an inch too low, and were i buying again I would choose regular. It's easier to put a folded blanket on the floor than it is on the seat of the chair.

Really really happy with the chair and… Really really happy with the chair and the service. Chair was elegant, robust and incredible value. It was delivered promptly - really polite helpful driver, happy to carry it up three flights of stairs. Communication for head office was always great. Top quality service all round - very impressive