Chair was good Chair was good - however delivery left something to be desired. it would have helped if the company had rung or texted before attempting delivery as we were out and could have made other arrangements. Royal Mail mislaid the parcel attempted delivery twice and finally chair arrived damaged. We fixed it and it is OK, but a good experience, ruined by bad delivery. Company were helpful , but still awaiting refund of postage costs.

Order process okay however delivery… Order process okay however delivery details were not great. Tracking poor and had to call a few times to get info. No advance notice of delivery slot received so just by luck I was home when delivery arrived. Love the chair though it’s perfect for my son and quality appears very good.

Scammers - do not buy anything from this company! Ordered a sofa in March for my brother who is in a care home and has dementia. Delivery was promised for 2 weeks but after 6 weeks the company still couldn’t give me a delivery date so I cancelled the order. I was promised a refund but nearly 2 months later and after countless phone calls and emails he still hasn’t had his money back. I’ve now commenced legal action against Homecarechairs to get him his refund. Dealing with the company is a nightmare - they simply ignore emails and phone calls. On the rare occasion I have managed to speak to someone, they promise a refund but nothing ever happens. Seriously do not use this company!

Absolutely Delighted I ordered Alisson Orthopedic chair for my elderly mother. Compared to chairs of this standard from other companies I think this one was reasonably priced. My mum is very pleased with it. It looks good and she finds it really comfortable. The only thing though , since I have got use to quick deliveries these day, this item was not that. It took about three weeks. However when I enquired by email, Homecare Chairs responded quickly giving me the day and approximate time. The delivery man came at that time and was extremely helpful.

An all round excellent service Highly recommended. The website was easy to use. We were kept well informed on the progress of our order. Delivery went smoothly - the delivery men were polite and helpful making sure that our new chairs were placed as we wanted. The chairs are comfortable and great quality - excellent value.