
Mary HernandezValued Customer
GBOn line made a appointment with me on a… On line made a appointment with me on a saturday and no one showed up after i had driven for 3 hour to get here. Very unhappy.

Cande
GBGet EVERYTHING in writing and then keep it for...ever. I had an egd done with Dr. Orris late last year, 2014. He told me that would include one fill after the procedure. I went in in November, 2014 and had the fill. No problems, no issues, no charge. It is now September 18th.... 2015... and I'm being billed $264.00 for said fill. I called up the office. I was transferred to Jennifer in the billing department. I explained the situation. She was nice and helpful, told me she'd research it and get back to me. She called me back and said, "you weren't charged for the visit. .. only the fill." I asked her for clarification. .. even though that's NOT what I was told during my egd and the following visit when I had my fill... In November. ...of 2014. She said yes... I'm sorry but there's nothing in writing. So... I provided my payment information over the phone and advised her I would write a review. Here it is. Almost a year later I'm being billed for something I was told there'd be no charge for. .. and when questioned about it... I'm told... oh you weren't billed for the visit. ... just the fill. ?? Wow....

Michele
GBGo in with eyes wide open!!!! The staff is extremely nice and it takes awhile to get an appointment once you watch their video and fill in the form. Once they call, I was told that my insurance approved the surgery. Free consultation would be my first appointment. My husband went with me and once he heard how amazing the surgery would be to my life he was stoked and he signed up too. While sitting there, we were told this procedure needed to be done and that procedure needed be done, a total of 7-8 needed to be done within the 6-month wait time for surgery. I understand they wanted to make sure there were no issues beforehand but we felt it was extreme. Also, when we cancelled the entire thing due to my own health issues, my husband and I got each a $800-something bill. The first consultation ended up not being free. Let's not forget that when we would go in for the surgery, we still needed to pay out of pocket $5,000.00 each. Now we have really awesome insurance and with my own health issues, we have met our deductible so why so much if I was approved. Keep your eyes wide open if you go here.

JAMES
GBstaff great Staff was excellent. Courteous, friendly, helpful. Doctor was an asshat.

Tamika
GBWLIA said yes! After researching the Lap-Band procedure for several years, I completed the entire pre-op process with a competitor who was not able to get me approved for the Lap-Band. So I tried to do the weight loss thing on my own YET AGAIN for almost a year. Then I saw a commercial for WLIA , and thought to give the process a try again, and all went so smooth, it was like I should have gone through WLIA all along. I am a couple months post surgery and so thankful for this life style change. WLIA said yes, when others did nothing.