Awful Company. Avoid working for them or using them. Have worked for this company for a while. Terrible training, incompetent management, badly organised, under paid and erratic hours. Don’t care one bit about their staff and employ half wits who couldn’t look after a goldfish rather than a person. Can’t divide work up properly, move people around clients so they can’t develop a bond and tell lies when a client doesn’t want them anymore or asks for a new cared. I wouldn’t have them near a relative of mine.

Appalling Company Appalling Company , interview October asked to come back as nobody else turned up , would reimburse travel (never mentioned again) Had to do online training despite over 40 years in Care , Had ton pay for DBS £45 increase car insurance as well , after doing all this Training manager left overnight (wise move) person who took over totally clueless, decided not to take job after 2 more day sessions , have r nailed TWICE asking for reimbursement of DBS and time not a single reply , very Unsympathetic and avoid at all costs

Only want your money Here are a few words I would describe this company Unsympathetic Pushy Greedy Demanding And charging extortionate prices in the process. My parent went from being able to walk to being hospitalised within 3 weeks of using this company and then they carried on charging us for the 30 days notice we had to give. Unbelievable.

Excellent Outstanding care for my mother, took notice of all medical directions and all carers were a joy . would always recommen

Good, caring support and new management excellent My mother is supported by Home Instead. Although she was initially reluctant to agree that she needed care, she is now very happy and looks forward to her visits. Her carers are kind and supportive, and generally keep good notes which helps me to keep an eye on what is happening with her (she has dementia so is not able to tell me much about what has happened). The relatively new management has been excellent, and I have been listened to and concerns responded to quickly