Fast service You had fast response time and delivery arrived quickly. In the future I will shop with you if you carry the product I'm seeking.

Awesome at your fingertips. Finally, products that hold up through the wash and look good in my house!!! PetFancy products are affordable and of good quality. They also pay attention to your order. I had ordered two duvets and a fill bag which wouldn't go together. They caught the mistake, emailed me and they were able to adjust my order without me having to go back into my order to try to fix. Thanks!

Uninformed and Late My order was marked as "processing" for over a week. No response or information. Made phone call to see where my order was and was sent to an anonymous voice mail. I was never given any good explanations on where my order was or why it was late. Eventually it did arrive, unexpected, in time for Christmas. I would not do business with them again.

Quality products and quality service I stumbled onto Pet Fancy via a Google search and I'm delighted I found them. (My pooch shares my enthusiasm.) I don't know who I dealt with the gal who handled my order was most attentive and professional. My order arrived promptly and there were no surprises. Just what I ordered. (A dog harness.) It's wonderful to find a source that is reliable and whose prices are more than competitive.

XL Sling bag My item was backordered so I knew it would take a while to arrive. Luckily it arrived in time for a trip we were taking and our dog fit perfectly in it. The bag is sturdy and she felt safe and secure in it. It is made very well and I will be ordering one for a friend. Thank you!