First time purchase - Great experience Purchased a Sleepypod for my cat and it arrived much sooner than I expected which was great! Came properly packaged and was exactly what I ordered. I found that they had the best pricing after doing some research and the ordering process was straightforward, making it a simple and pleasant transaction. I would definitely use PetFancy again in the future.

Awesome at your fingertips. Finally, products that hold up through the wash and look good in my house!!! PetFancy products are affordable and of good quality. They also pay attention to your order. I had ordered two duvets and a fill bag which wouldn't go together. They caught the mistake, emailed me and they were able to adjust my order without me having to go back into my order to try to fix. Thanks!

Fast service You had fast response time and delivery arrived quickly. In the future I will shop with you if you carry the product I'm seeking.

Quality products and quality service I stumbled onto Pet Fancy via a Google search and I'm delighted I found them. (My pooch shares my enthusiasm.) I don't know who I dealt with the gal who handled my order was most attentive and professional. My order arrived promptly and there were no surprises. Just what I ordered. (A dog harness.) It's wonderful to find a source that is reliable and whose prices are more than competitive.

Puppia Soft Mesh Dog Harness Color Red The customer service from PetFancy was perfect. However, the harness itself didn't fit, because the opening for the head was just a little too small. I ordered the harness based on the other measurements, but there was no request for a head measurement. I don't think PetFancy is responsible at all for this problem -- it's the company that offered the harness for sale -- Puppia. I would buy from PetFancy again, but probably not an item from Puppia. Thanks so much!