Discount code not working There was a discount code, but every time I tried to apply it, it went to a page that showed an error code. So I just placed the order, since the discount was only good through that day. I did leave a note in my order asking whether the discount could be applied, but I haven't heard back yet.

Great site Great site! I was looking for a McKenzie Lumbar Roll and found it easily and it was exactly what I needed. Ordering took minutes and I'm well on my way to more comfortable sitting. Everything on the site was easy to understand and my order was completed very quickly and in a timely manner!

Surprising lack of customer service Waited two business days for a quote to confirm shipping costs. Called to check on progress - nothing. The rep kept telling me how wrong I was in my understanding, cutting me off. Finally I asked her to cancel the order. No problem there except they can’t confirm cancellation because the order is ‘wiped out’. Disappointing experience.

Painful unused sleep roll not returnable I called to complain about a sleep roll that was painful and I was treated with disrespect by the person answering the phone. I have bought quite a bit from the company, but they wouldn't let me return the sleep roll. I had not used it, and it is hard as a rock. I don't know how anyone could sleep on it. This purchase will end my relationshipto with this company. Buyer, beware. If you don't like, you are stuck.

Very Satisfied with the site and quality of the products The site is laid out very well. Products are of professional quality and the video's are very helpful and informative. I've been purchasing items on your site for a long time and never had any problems with ordering or receiving my order. One think you could do better on is the shipping costs. It's some times a deal breaker.