Winter paw footwear! Great choice of apparels and paw wear for frenchies! We ordered winter booths, it took a long time to receive but the problem was Chinese New Year holiday. When we received the product we found that they were too big. We had followed the measuring instruction but should have been more accurate... We contacted Frenchie shop and they were very responsive in dispatching a smaller size at no extra cost! Thank you Frenchie.shop for your attention and excellent customer service!

Highly recommended shop The article I ordered for my dog was very nice but it didn‘t suit. I asked for being allowed to send it back. The answer arrived very fast. It needn‘t be sent back and I will get another one in the right size for free. The contact was fantastic and I highly recommend this shop 👍👍👍!

Waterproof jacket I really loved the snowsuit for the frenchies, but unfortunately their largest size did not fit my little guy. Customer service was accommodating in helping me find a different item for a one time free of charge exchange. Although I didn't get the item I wanted for my frenchie, I was happy with the timely customer service resolution.

What an amazing company!!! What an amazing company!!!! My Frenchie is very broad chested and a large would not fit him. I asked to exchange my products and the company graciously asked me to measure him, sent a diagram and is sending me a free replacement. I will shop with them forever! 👏👏👏👏👏👏

Great Customer Service… I cannot say enough about the customer service I received from the Frenchie Shop. I ordered a harness based on size guidelines but it did not fit. I emailed customer service and they promptly responded. They also felt I ordered the right size but sent me a smaller size to try. Ariel was the customer service agent that helped me. She did a Great Job and I really appreciate everything that was done. I had ordered from the Frenchie Shop before and will continue to do so based on this experience! Thankyou!