My experience was great My experience was great! I loved the excellent customer service this company gives. They're fast & figured out my issue in a timely manner!

Satisfied Customer Great customer support. I purchased a harness and leash set; however, upon arrival, it was too big. I reached out regarding an exchange, and they offered a free replacement of a smaller size. Very satisfied.

Waterproof jacket I really loved the snowsuit for the frenchies, but unfortunately their largest size did not fit my little guy. Customer service was accommodating in helping me find a different item for a one time free of charge exchange. Although I didn't get the item I wanted for my frenchie, I was happy with the timely customer service resolution.

Great After sales experience After buying the harness, which was lovely, it was too big. I have asked for a smaller size which the customer service department are sending. Great response from The Frenchie Shop. Thank you!

Great customer support Great customer support. We ordered a backpack which upon receiving was unfortunately small. I reached out for a refund, and was offered a new bag instead without needing to send the old one back. The new bag came fine and worked perfectly. Thank you!