Satisfied Customer Great customer support. I purchased a harness and leash set; however, upon arrival, it was too big. I reached out regarding an exchange, and they offered a free replacement of a smaller size. Very satisfied.

Highly recommended shop The article I ordered for my dog was very nice but it didn‘t suit. I asked for being allowed to send it back. The answer arrived very fast. It needn‘t be sent back and I will get another one in the right size for free. The contact was fantastic and I highly recommend this shop 👍👍👍!

My experience was great My experience was great! I loved the excellent customer service this company gives. They're fast & figured out my issue in a timely manner!

Super helpful have responded very… Super helpful have responded very quickly to emails when having issues and have really just gone above and beyond any customer service I’ve ever been in contact with!!! Highly recommend!!

I really didn't like the idea of paying… I really didn't like the idea of paying for a product and it didn't fit, and only getting a fraction of my money returned. I think they should just return the money you spent on that item, not replacing it with another item that is less than what you originally paid. I will be rethinking buying from the Frenchie shop again. I feel bad, but I don't like their return policy.