Super helpful have responded very… Super helpful have responded very quickly to emails when having issues and have really just gone above and beyond any customer service I’ve ever been in contact with!!! Highly recommend!!

My experience was great My experience was great! I loved the excellent customer service this company gives. They're fast & figured out my issue in a timely manner!

Highly recommended shop The article I ordered for my dog was very nice but it didn‘t suit. I asked for being allowed to send it back. The answer arrived very fast. It needn‘t be sent back and I will get another one in the right size for free. The contact was fantastic and I highly recommend this shop 👍👍👍!

Frenchie Robot I ordered the Frenchie Robot in October for a Christmas gift. I gave it on Christmas. Upon opening the original box and activated the robot, it did not work. Customer Service refused to send another or refund because of their 14 day return policy. I respect the policy, however, I have never heard of a policy like that for Christmas gifts. Just out the money and the toy.

I have been using Frenchie Shop for… I have been using Frenchie Shop for quite a few years and they are Absolutely outstanding in customer service! 5 stars hands down, if I could give 10 I would! Very quick with responses and answering emails. Even offered to mail a FREE product replacement free of charge to EU. Cannot ask for more. Thank you soo much for your kindness and looking after our fur babies...