Winter paw footwear! Great choice of apparels and paw wear for frenchies! We ordered winter booths, it took a long time to receive but the problem was Chinese New Year holiday. When we received the product we found that they were too big. We had followed the measuring instruction but should have been more accurate... We contacted Frenchie shop and they were very responsive in dispatching a smaller size at no extra cost! Thank you Frenchie.shop for your attention and excellent customer service!

Frenchie Robot I ordered the Frenchie Robot in October for a Christmas gift. I gave it on Christmas. Upon opening the original box and activated the robot, it did not work. Customer Service refused to send another or refund because of their 14 day return policy. I respect the policy, however, I have never heard of a policy like that for Christmas gifts. Just out the money and the toy.

I ordered two items for my brand new… I ordered two items for my brand new Frenchie, a sweater and a jacket. Absolutely adorable!!! The sweater fits great because it stretches but I ordered to small of a size of the “Gucci” jacket. Their customer service is absolutely amazing! They got back to me immediately and asked for his measurements and are sending me out a new one as a one time complementary transaction without sending back the one I ordered. Sad he doesn’t fit the one I ordered him, but I will give it to a good home and I will definitely be ordering a lot more outfits from this amazing company and making sure I measure my pup, right 😂🙌🏼 Thank you Frenchie shop, you guys rock!

Customer Service/products They really went above and beyond. Products are beautiful. Jacket is cute and leash looks very posh.

Super quality and service I'm happy to share my positive experience shopping for pet supplies at Frenchie Shop. The customer support service is top notch. When I had a problem, I received prompt and friendly assistance from specialists. They are always open to communication and ready to help in resolving any issues, which is incredibly valuable to me as a buyer. I can't help but mention the excellent quality of the raincoat I received for my Frenchie. Frenchie Shop is a reliable and professional partner for all pet owners. Their high level of service, wide selection, user-friendly website and helpful team of specialists make them your first choice when purchasing pet supplies.