Excellent service, twice in a row. Twice I have ordered a table from Spa and Equipment and both times I received excellent service. They are very conscientious about communicating exactly when the product is being shipped and where it is enroute to finally arriving in my office, which only took about 4 days. And I'm very happy with the tables. Thank you!

Very disappointed I'm very disappointed to hear that after receiving one of the items I ordered and found that it wasn't what I expected and needed to send back, I am being charged a 15% and pay for the return shipping. Had I known before the order was placed and since I am not able to see the item live, I wouldn't have ordered it. So, therefore, I won't be ordering from your company for the simple fear if it isn't right, I'm charged!

We recently purchased a massage table We recently purchased a massage table. Jeanette Vargas was our representative and we could have not been more pleased with the way Jeanette completed the transaction. She is professional, thorough and is a credit to the company. We are thankful for employees like Jeanette.

so far so good received combination mag light/steamer. upon opening package, there was visible signs of rust on several of the pieces. I immediately contacted customer service. I was instructed to take a picture and email it for their review. I followed up a few hours later and was told FedEx would pick up the defective equipment and a replacement would be on its way.

Couldn't have been better!!! Dealing with Spa and Equipment was the easiest and most pleasant transaction I have to date with an online retailer. Calling them directly to answer a few questions was actually getting a real person, not a "hired" customer service operator to read from a script. They helped me arrange shipping and get the most value for my money spent. They answered all my questions and suggested more efficient ways to process the order, which save me money!! That is customer service at its best!