The wait is ridiculous! Easy to order but hard to get what you have already ordered and paid for. This company promises to send your equipment/ order when you sign their senseless documents and send payment, but here I am a week later and my order is just sitting there. It's already been processed and they have it ready to ship but just seem to have a trouble getting UPS to pick it up. Don't waste your time especially if you're working with a deadline, they can't meet that expectation.

LOW QUALITY Facial Steamer and Non-existent customer service I purchased the Euro Facial Steamer and was surprised to find that it had a LOUD ticking timer for the steam (that is not listed as so on their website). When I contacted customer support regarding this issue, Ryan's response was, "Surprisingly, I talk to a lot of people who don't mind it! You are welcome to ship it back to us (another $50) and we can sell you the Digital Euro Facial Steamer ($329 + another $50 in shipping). We'll even waive the 15% restocking fee!" Nope, no thank you!! Never again buying from this sham of a company who purposefully leave out info in their descriptions and have NO idea how to design spa products. I'll give away this ticking time-bomb before I ever spend another penny here.

I made a purchase with Spa and… I made a purchase with Spa and equipment and part of the device I purchased broke! I called the company and they asked for a pics of the broken pieces! Very shortly after that I had brand new piece send to me without questions asked! The lady that was helping me was Yolanda Melena. She was so professional and kind and I wish everybody in skin care industry and mostly customer service was as efficient as this wonderful employee of SPA and EQUIPMENT. Excellent job and many many thanks!

Efficient and reliable. The company did an outstanding job to meet and exceed my expectations. They first started out by calling me and confirming that I made this order and that it was not some type of fraud. Then they followed up with great communication throughout the entire cycled through delivery. Upon receipt the product was packaged with great care and we received it without any damage. Great job and i appreciate your efforts.

Excellent attention Excellent attention, delighted with the service that Ms. Lily offered me, I was directed to make an excellent purchase. Grateful Excelente atención, encantada con el servicio que me ofreció la Sta. Lily, fui orientada a realizar una excelente compra. Muy agradecida