Promising product but need more polish. Promising product but need more polish. Pros: - Feature-rich - Deep integration with Woocommerce - Good pricing Cons: - The website loads very slow from our location (Vietnam); on every page - UX is not good - Slower development recently

functional product and easy to use desku has been updating and deliver good updates to the products. It has friendly interface which is easy to navigate as a new user.

A Formidable Newcomer to the Customer Support Space We recently switched to Desku and have been very pleased with the product so far. Our primary use is website chat and knowledge base and it is nice having both in the same SaaS product. The product is relatively new, but the developers appear to be releasing new features quickly and are open to user feedback. The onboarding was pretty straightforward and so far our team prefers using Desku vs our previous option.

A toolkit that we business needed A wholesome tool to solve problems for communication and resolution.

Fast and easy bot builder Fast and easy bot builder. Recipes are simple and easy to create. There isn't a lot of complicated functionality. Simple bot that gets the job done. Excited that this will integrate directly with Desku helpdesk to create tickets for service work.