Fast and easy bot builder Fast and easy bot builder. Recipes are simple and easy to create. There isn't a lot of complicated functionality. Simple bot that gets the job done. Excited that this will integrate directly with Desku helpdesk to create tickets for service work.

Replaced Freshdesk with Desku Replaced Freshdesk with Desku. Good email deliverability, nice UI (a bit similar to Freshdesk), great features including shared inbox for multiple sites/brands, live chat, chatbot, social inbox, and knowledge base. Compared to other newcomers in Helpdesk software space like ThriveDesk and LabiDesk, Desku is clearly the winner by miles.

Made a switch from Crisp Made a switch from Crisp It is amazing software. Custom domain feature is great. Organization of tickets and ability to add tags is awesome.

Great helpdesk software Have been using the platform for over 2 months, and it's been great. I can recommend this to other users.

I have nothing but good things to say… I have nothing but good things to say about this chat help center solution. I have chosen this app over many options and even over the free options. They have a very active team and strong leadership. The power of chatbots and chat services is nothing to discount in the world of online business and e-commerce. I would highly recommend this team! I have had their chat live on my site and only had a couple of formatting issues that they were able to fix right up when I contacted them. They are definitely the group you want to work with.