The picture for hand cuff for walker… The picture for hand cuff for walker very deceptive, we thought was plastic and ended up just sheepskin like wool and a strap, we had to open to see what it looked like and tried to return it and was refused because of it being opened and it being a medical item.. Need to have better description of items. $32.00 wasted 10.00 which was shipping

I am trying to initiate a return I am trying to initiate a return. I sent an email to customer service January 5th and as of today, January 10, I still haven't heard from them. I called as followed: January 9th (on hold 9 minutes 22 seconds) January 10th (on hold 5 minutes and 4 seconds) January 10th (on hold 16 minutes and 1 second) Not sure what the problem is?

Whenever I place an order with Alimed… Whenever I place an order with Alimed it is acknowledged right away. I don't seem to have many issues as far as backorders. We have our items shipped to Toronto, Canada and everything is always seamless and we receive our orders on a timely basis

Thank You I have actually worked with AliMed when I was at Kingsley Mfg. Co. and always enjoyed their customer service and care. Now that I am caring for my Mom full time I am a customer and still receive the professional curtsy and products I did when working in Orthotics and Prosthetics. Thank You AliMed.

I purchased 2 knee braces 2 weeks ago I purchased 2 knee braces 2 weeks ago. I called to return them since I ordered the wrong size, I spoke to Amanda twice now with no RMA response Your return department is dragging their feet. I am calling the BBB and expressing my disappointment, Its been 2 weeks with no communication from Alimed. All I want is to buy the correct size.