Always great prices and quality products! The holiday season isn't the best time to need medical supplies delivered timely. They did their best and we got what we ordered. Always great prices and quality products!

I purchased 2 knee braces 2 weeks ago I purchased 2 knee braces 2 weeks ago. I called to return them since I ordered the wrong size, I spoke to Amanda twice now with no RMA response Your return department is dragging their feet. I am calling the BBB and expressing my disappointment, Its been 2 weeks with no communication from Alimed. All I want is to buy the correct size.

BUYER BEWARE BUYER BEWARE. You best be sure about anything you order from these folks. There is a non-negotiable 20% restocking fee, regardless of whether you took it out of the plastic. Since there is no storefront, you can't try anything on. Nice way to take advantage of folks and make money when what you get does not deliver as expected. By the way, before I bought the product, I had two inquires into customer service and I never received a response. Should have known better then....

The picture for hand cuff for walker… The picture for hand cuff for walker very deceptive, we thought was plastic and ended up just sheepskin like wool and a strap, we had to open to see what it looked like and tried to return it and was refused because of it being opened and it being a medical item.. Need to have better description of items. $32.00 wasted 10.00 which was shipping

I ordered on item over a year ago I ordered on item over a year ago. Since then my credit card has been tested with small charges. I asked Alimed to close my account since I cannot remove the credit card info from my online account. Only got a canned email response and my account is still open. 6/13/2022 Trustpilot indicated that Alimed wanted more info, so I resent the emails from May requesting the account be closed and again requested the account be closed. No response from Alimed (as usual).