I purchased 2 knee braces 2 weeks ago I purchased 2 knee braces 2 weeks ago. I called to return them since I ordered the wrong size, I spoke to Amanda twice now with no RMA response Your return department is dragging their feet. I am calling the BBB and expressing my disappointment, Its been 2 weeks with no communication from Alimed. All I want is to buy the correct size.

I am trying to initiate a return I am trying to initiate a return. I sent an email to customer service January 5th and as of today, January 10, I still haven't heard from them. I called as followed: January 9th (on hold 9 minutes 22 seconds) January 10th (on hold 5 minutes and 4 seconds) January 10th (on hold 16 minutes and 1 second) Not sure what the problem is?

Dissatisfied customr I would give Alimed 0 stars if that was an option. Website did not indicate proper shoe sizes for purchase of insoles. The representative I subsequently spoke with, Henry, sent me the wrong size. I purchased my insoles at a lower price with no shipping charges either. I am very disappointed with the inconvenience of dealing with Alimed and will probably not return as a future customer.

Won't allow return. Ordered left and right walker splint for family member. Alimed would NOT allow me to return the unused product - said the box had been opened. How are you supposed to check it without opening the box? Will never order from here again and urge others to reconsider.

International purchase This purchase was for my cousin in Egypt, I just wanted to make sure that she is happy with it before I did the review. She is very happy with the Alimed Tibial fracture brace, the product is great. I just want to thank the company for great customer service. A special Thank you to Miss Robin Germain from International sales for her assistance. Thank you Alimed