The connection between the hose fitting… The connection between the hose fitting and the bag can be a real problem. Be ultra careful when removing the hose or you will pull the fitting out of the bag. We cut some thin vinyl and reinforced the connection. We are still ultra careful when removing the hose. The hose fitting needs to be redesigned with a wide flange to sandwich the bag material on both the inside and outside. This would then solve the problem. That is our only complaint. Otherwise our rating would be 10 stars.

Bad Batteries with Virtuclean 2.0 I've had my Virtuclean 2.0 replaced about 4 times so far and all of them did not hold a charge after a day or so. I'd give this a 1 star but gave them the extra star for their fast replacment service.

Not satisfied We had the vitue clean and worked from end of sugust to end of november. Should be charged but will not turn on.

Battery does not hold a charge I purchased the virtu clean in 2019. It originally was a great product and easy to use. About a year later I noticed the battery did not hold a good charge. Had to charge after every use. Now it does not charge at all. Very disappointed in the battery life

My first on the fan stopped working My first one the fan stopped working, they sent me a new one it kept turning off, they sent me a 3rd one and it worked for about 6 months and it started not turning off and it wouldn't cycle, the display would drop to 27 minutes and in 35 minutes the battery was almost dead. I had to set a timer so I could turn it off after 30 minutes, one day I forgot and it killed the battery. I plugged it in till fully charged, the dead battery must have reset it. Now it shows a QR code and it started cycling on and off so it only uses 1 bar on the battery but it still won't shut down shows 27 minutes on the screen and it will run till it's dead. Customer service was very nice, but I wasn't about to call them again