The level of service was not work the… The level of service was not work the money. They came saw the job then quoted for it. The job was not done in time and to a clean standard we was then told we more time is needed at more costs. We was then treated action for balance to be paid without addressing they outstanding issue. Would not use this company again.

VirtuClean 2.0 battery will not hold a charge My Virtuclean 2.0 has been replaced three times and I just made another claim. None of them would hold a charge. I plug it in to charge it and indicates a full battery. When I turn on the unit to do a clean the battery is dead. Very dissatisfied!

I think the company knows that they mass produce defective units. The company must have purchased defective battery units. I purchased the original unit in Sept 2020. It never held a charge very well. At first I would get 3 or 4 cleanings between charges. Gradually I would have to charge the unit more and more often. After charging, the battery life indicator would incidcate a full charge. After approx 13 months of use, after fully charging it, the indicator would only indicate that the unit was only half charged. Then within a few after that the unit would not charge at all. t was still under warranty so I went online and was able to get a new unit. This worked fine for a week or so. At that point it would only indicate a half charge after. I have recontated the company and they are sending me another new unit. That should arrive in a few days. think the company ordered defective battery units from whomever they contracted the battery units from. I am not commenting on how well the unit cleaned. I have no complaints about that. I assume that the ozone killed all the bacteria. It is just that the unit as a whole turned into a piece of crap. Very expensive door stop. I think the company knows this because both times I made a claim for a new unit, they required absolutely no verification and I received emails within a few hours saying that I was eligible for a new unit.

Not satisfied We had the vitue clean and worked from end of sugust to end of november. Should be charged but will not turn on.

Unhappy owner …..I received a virtu clean for a… I received a virtu clean for a Christmas present and loved it. Then, I convinced my daughter to purchase one. Her charging cable stopped working. I have emailed, and called seeking a replacement. To date, no one has returned my calls or responded to my emails. This lack of communication does not cause you to feel good about dealing with this company. At this point, her virtu cleaner can not be used. How might I resolve this matter?