Positive experience! Phone order after having my questions… Phone order after having my questions answered…. I was impressed by both the patience and expertise of the representative who handled the order. We look forward to receiving what we hope will make daily life with aging issues easier.

This product is excellent in every… This product is excellent in every respect. It was delivered promptly, packed exceptionally well and operates as it should. The Fed Ex driver even brought it in the house! It is well engineered and constructed. We expect it to be very reliable.

Very thorough and responsive This s a big investment and I am a picky person. The thorough replies to my questions and ease of completing the process helped me make a serious investment with more confidence. While checking on other options (online and brick/mortar sales) I found the most reliable and reputable to be Live Oak Med.

Wasn’t in production any longer I ordered a product they offered online. They then notified me it was no longer in production and offered to switch me to a similar, but less desired product. I requested my monies to be refunded. They did refund me promptly

Indeed Lift is Better Than Expected I needed a lift for an elderly relative who has experienced frequent falls. After researching several, I purchased the lift from Liveoakmed. I connected via chat with a customer service rep who answered all of my questions and even reassured me of the shipping and delivery dates--which were right on time. The lift was super easy to set up and it works as advertised. Good item and even better customer service.