Teresa
GBThe worst company!! The worst company!! They have predatory billing practices and horrible customer service. I feel sorry for the doctors that were an unfortunate part of this buyout/takeover!! Vein Clinics of America was a great company all around, unfortunately I can’t say the same for USA Vein Clinics!!
Anonymous
GBLabor Bureau Besides the ultrasound technicians going above and beyond, the corporate aspect of this company is an absolute disgrace. Undervaluing it’s employees is putting it mildly. Not only does the call center send you to clinics that no longer exist, but they overbook patients as well. Furthermore, it’s employees are underpaid and do not have any health benefits package. As a woman who is nearly 80 years old, this is unacceptable. What happened to word equality? Humanity? USA Vein Clinics will be hearing a lot more from me. I hope this review has helped at least someone realize they can receive better care elsewhere.
David Waudby
GBUSA Veins SUCKS! USA Veins is horrible! Vein Clinics of America used the same call center system, but at least they did something. USA Vein call center just deflects, makes excuses or just hangs up on the customer. Try requesting your medical records and see the run around you get. I requested mine in February 2022 and still no records, but lots of excuses. Federal law states that they must provide records within 30 days of patients request, but they think they are above the law. I don’t think this company will be around for long before they are forced to close. I will be filing complaints with the Commonwealth of Virginia and various federal agencies and urged everyone to do the same. Of course USA Veins reply with the same canned email response, but still no medical records.
J W
GBI decided to not go with USA clinic and… I decided to not go with USA clinic and I went with another vein clinic in the Twin Cities when I tried to call to find my prescription To send over to the new clinic it was a very hard process and nobody spoke English, so I couldn’t understand anybody. It was very hard to do anything with them very unsatisfied that they don’t have a front desk. We can talk to. Worst customer service!
Floyd Cuevas
GBI have been attending this clinic at…2157 White Plains Road, Bronx, NY and the treatment is unacceptable. I have been attending this clinic at 2157 White Plains Road, Bronx, NY for several months now. I get these injections, that I have not seen any improvement in my legs, my right continues to swell. When I question the Dr. Patterson, he is unable to provide any proper answers. Also they are auto-deducting payments from my debit card without my authorization. When I call to speak to billing, unable to do so, stay on phone for hours, they constantly cut off call. Very frustrating, I will be filling a complaint with the AG office.