Margaret Walsh
GBThis company needs to go back to… This company needs to go back to Kindergarten & start over. The staff at the clinic I visited is great; it’s the big wig greedy corporate crap that needs to be dealt with. They better watch their P’s & Q’s—the word is already out regarding their awful / terrible protocol. Shape up or ship out—people have enough garbage & aggravation in their lives; don’t need any more.
Catherine Fowler
GBI came into the orland park location I came into the orland park location, Patient friendly, all staff willing to help. Dr Smith was very friendly, Staff, Qiana Maday, Jarrina, Lesley and Siny made my experience amazing!
David Waudby
GBUSA Veins SUCKS! USA Veins is horrible! Vein Clinics of America used the same call center system, but at least they did something. USA Vein call center just deflects, makes excuses or just hangs up on the customer. Try requesting your medical records and see the run around you get. I requested mine in February 2022 and still no records, but lots of excuses. Federal law states that they must provide records within 30 days of patients request, but they think they are above the law. I don’t think this company will be around for long before they are forced to close. I will be filing complaints with the Commonwealth of Virginia and various federal agencies and urged everyone to do the same. Of course USA Veins reply with the same canned email response, but still no medical records.
Floyd Cuevas
GBI have been attending this clinic at…2157 White Plains Road, Bronx, NY and the treatment is unacceptable. I have been attending this clinic at 2157 White Plains Road, Bronx, NY for several months now. I get these injections, that I have not seen any improvement in my legs, my right continues to swell. When I question the Dr. Patterson, he is unable to provide any proper answers. Also they are auto-deducting payments from my debit card without my authorization. When I call to speak to billing, unable to do so, stay on phone for hours, they constantly cut off call. Very frustrating, I will be filling a complaint with the AG office.
J W
GBI decided to not go with USA clinic and… I decided to not go with USA clinic and I went with another vein clinic in the Twin Cities when I tried to call to find my prescription To send over to the new clinic it was a very hard process and nobody spoke English, so I couldn’t understand anybody. It was very hard to do anything with them very unsatisfied that they don’t have a front desk. We can talk to. Worst customer service!