B Taylor
GBNot Good I 4get the date, has been a yr or 2. I am an elder male with circulatory disease, neuropathy and prediabetic. My 1st appt i arrived on time2find a note 'they're out of the ofc4the day'? Called in, they're like they sent a text except didnt. It popped up after I called per their absence? Wasted trip, they 4got to cancel. When I later got another time, 3 female techs put me thru a bunch of tests including BP. When I then get to see the doc, he reviewed my new file tests and he's like I can't help u? His title is 'vascular surgeon'. I have all the classic enlarged & spider veins with feet numbness and lower leg pain plus arterial sclerosis. If a vascular surgeon can't help, who the hey'll can? Go figure, what a hoax. Now they still send me texts always: "It's been awhile since u saw Dr. Quack; call to schedule soon."
Anonymous
GBLabor Bureau Besides the ultrasound technicians going above and beyond, the corporate aspect of this company is an absolute disgrace. Undervaluing it’s employees is putting it mildly. Not only does the call center send you to clinics that no longer exist, but they overbook patients as well. Furthermore, it’s employees are underpaid and do not have any health benefits package. As a woman who is nearly 80 years old, this is unacceptable. What happened to word equality? Humanity? USA Vein Clinics will be hearing a lot more from me. I hope this review has helped at least someone realize they can receive better care elsewhere.
Teresa
GBThe worst company!! The worst company!! They have predatory billing practices and horrible customer service. I feel sorry for the doctors that were an unfortunate part of this buyout/takeover!! Vein Clinics of America was a great company all around, unfortunately I can’t say the same for USA Vein Clinics!!
Jasmine Castillo
GBDon’t waste your time! I worked for vein clinics of America before it got taken over by USA vein clinics and ever since then it’s just been going down hill. They don’t care about what is actually going on with the patient they just want to sell them a treatment plan. They don’t explain what is going to happen and they don’t tell you how much they’re going to charge until you finish with the whole appointment even then it’s only an estimate so they’re still a chance you’re insurance could charge you more. Just don’t go there to any USA vein clinics you’re better off anywhere else.
Amy K
GBBelow zero stars Below zero stars! Unprofessional and dirty office. Customer service indifferent and uncaring. Billing is awful. I paid my balance and continue to be harassed and threatened due to a “computer glitch” that they have no idea when it will be fixed.in the meantime I show an outstanding balance since January. Awful experience.