William Banks
GBThe retainers don't fit my teeth… The retainers don't fit my teeth properly. The retainers are changing the shape of my teeth. Please refund my purchase. Thank you.
Fabricio Ventura
GBMight take a while, but worth it! I had used Retainers Direct about two years ago and it was a good experience. When I broke my retainer, I decided to get another one from them. The process took about a month to get the new retainer, one I had to make an impression of. When I had questions, responses were prompt. When I got the retainer, a card that came with it said the impression was shallow and modifications were made, but the retainer fits perfectly!! Both times the retainer was great
Nancy krajci
GBExcellent experience I was left high and dry with Smile direct and decided to use Retainers Direct. My new aligners are the most comfortable I've had!! No rough edges, no digging into my cheek. They fit better than my last aligner. I highly recommend Retainers Direct to anyone!
Matthew King
GBI ordered the Smile Direct Club package… I ordered the Smile Direct Club package that was supposed to include retainers direct to obtain my retainers digital mold from SDC, so I could save time and avoid redoing the molds. 😒 Instead, I received the molds. I tried calling and emailing twice, but no response. 😤 So, I sent in the molds, hoping to salvage the situation. Finally, I got an automated email saying my retainers are checked in and to wait 15 business days. 🤞 #RetainerWoes
Innika Pang
GBI am very happy with my retainers I am very happy with my retainers after trying them out! The material is feels sturdier than my current retainer, which makes it less likely to deteriorate quickly. The modifications also feel natural! The order had a quick turnaround and the process was simple to follow. They fit perfectly!