The retainers don't fit my teeth… The retainers don't fit my teeth properly. The retainers are changing the shape of my teeth. Please refund my purchase. Thank you.

Super happy! I'm super happy with my upper and lower retainers. I used Smile Direct Club to align my teeth before they went bankrupt. I turned here to get retainers to keep my teeth in place. They fit amazingly—far better than even my Smile Direct retainers ever did. Their incredibly comfortable. Zero complaints.

Might take a while, but worth it! I had used Retainers Direct about two years ago and it was a good experience. When I broke my retainer, I decided to get another one from them. The process took about a month to get the new retainer, one I had to make an impression of. When I had questions, responses were prompt. When I got the retainer, a card that came with it said the impression was shallow and modifications were made, but the retainer fits perfectly!! Both times the retainer was great

I am very happy with my retainers I am very happy with my retainers after trying them out! The material is feels sturdier than my current retainer, which makes it less likely to deteriorate quickly. The modifications also feel natural! The order had a quick turnaround and the process was simple to follow. They fit perfectly!

A company with fraudulent practices and lacking in ethics this company is taking advantage of the fact that their customers can do absolutely nothing except send emails and ask for status. They are basically holding my retainers hostage by not providing the product in a reasonable time. They are also committing fraud by repeatedly claiming a ship by date and not fulfilling that claim. I’m still waiting for my retainers to be shipped. After 15 business days I emailed and asked for the status and I was told that it would be shipped out soon. Soon never came and I emailed again and I was told it would ship out by next week, next week came and nothing and I asked again and was told it would be shipped out in a few days. Again and again I ask for status and was told it would be shipped out in a few days and when few days goes by I have no recourse except to ask again. Retainers direct is unethical, untrustworthy, and their fraudulent practices needs to be condemned. It’s literally like being stuck in an abusive relationship. They apologize, they say they will do better, they make another promise, and then they break their promise again, only to repeat that sick cycle over and over, and you can’t break up with them because you’ve already invested too much time and money into them. Absolutely disgusting!