Does someone know how to contact this… Does someone know how to contact this company ? The only has email and their phone number is only for messages. It's been more than one month and nothing is up. When a contact them, they say that the package is arriving late …. But they donygive you any date

This process is taking more than 30… This process is taking more than 30 days, no one responds just a stupid generic email. Multiple emails no response. DONT BUY from this website. It’s a rip off out of country manufacturing and should be shut down. I’m going to the attorney general to complain about this company.

A company with fraudulent practices and lacking in ethics this company is taking advantage of the fact that their customers can do absolutely nothing except send emails and ask for status. They are basically holding my retainers hostage by not providing the product in a reasonable time. They are also committing fraud by repeatedly claiming a ship by date and not fulfilling that claim. I’m still waiting for my retainers to be shipped. After 15 business days I emailed and asked for the status and I was told that it would be shipped out soon. Soon never came and I emailed again and I was told it would ship out by next week, next week came and nothing and I asked again and was told it would be shipped out in a few days. Again and again I ask for status and was told it would be shipped out in a few days and when few days goes by I have no recourse except to ask again. Retainers direct is unethical, untrustworthy, and their fraudulent practices needs to be condemned. It’s literally like being stuck in an abusive relationship. They apologize, they say they will do better, they make another promise, and then they break their promise again, only to repeat that sick cycle over and over, and you can’t break up with them because you’ve already invested too much time and money into them. Absolutely disgusting!

Very clear material, good quality work Great way to get new retainers for less than a dentist office. Very clear material, low cut, maybe a bit tight, but I figure they will stretch some with time. Very happy I ordered

Tanner is grade A customer service! I haven’t even ordered my retainers yet but I needed to leave a review. Tanner is so ridiculously awesome! Not only did he answer every single question with professionalism and knowledge but he made sure I understood the whole process and exactly what to expect. Let’s clone Tanner and put him behind every customer service phone call!