Carl F.
GBPoor Shipping & Communication! When you post on your website, "order in the next 21 hours and receive by Saturday," you're guaranteeing delivery. When the order doesn't show up until Monday, you didn't fulfill your promise. Poor communication from the website chat and didn't respond to email sent until delivery was made, like it's all better now. No apology, future discount or anything just an automatic email letting you know your package was delivered.
Truax
GBI placed a 77$ order I placed a 77$ on Aug. 15. I bought extra to get the free Priority shipping. My initial delivery date was set for August 19. It didn't show. I emailed the shop to tell them on the 20th. They basically said take it up with the post office. That afternoon I filed a missing package report, and was given a case number, which I sent to them. It's now the 27th, still no package, I'm out $77, and I insisted that they either refund me or resend the order. "Arrive" traced the package to one (the first) stop, then nothing. It's been three correspondences I've heard back from them. I'll get this until Monday, (two weeks from the initial delivery date) and lodge a formal complaint with the Better Business Bureau.
Becky Miller
GBThis company truly sucks This company truly sucks! They took money out of my account on 3 different occasions, and I never received the items that I ordered and after emailing them every day for a week , their response was. We have canceled your orders no explanation as of why they never even sent the orders but I definitely will not be ordering from eliquidstop. Com again and no, I don’t recommend them. They cannot be trusted!
Louis
GBTerrible company with terrible customer… Terrible company with terrible customer service. Do not purchase from this company they have old expired juice they'll send you and when you tell them about the issue they'll respond up to a point. Then completely stop responding and will just take your money and run!
Lydia Pounds
GBExtremely unreliable ship times I paid. Waited 3 days. Not even a label was created. After 5 days of this i demanded a refund because the product just simply was not shipping. I have ordered from them numerous times. Ship times are all over the place. Occasionally fast but please heed the word of those saying this company WILL create a shipping label and then just sit on your product for several days regardless of which shipping option you choose. Far to unreliable for this category of product.